Cookies Policy

What are cookies?

Cookies are small text files stored on your device by your browser when you visit websites. They help the site remember information about your visit and enable functionality and analytics.

Types of cookies we use

• Strictly necessary cookies: required for core site functions. These include session cookies used by our backend (for example PHP session cookies) that support security features like CSRF protection and keep forms and bookings working correctly.
• Functional cookies: enable features such as remembering language preferences or keeping you logged in (if you opt into that). These do not track you for advertising.
• Analytics cookies: help us understand how visitors use our site so we can improve performance and user experience (e.g., page views, navigation patterns).
• Third-party cookies: set by external services we use on the site, such as a chat widget or Google reCAPTCHA. These cookies are governed by the third parties' policies.

How we use cookies

• Provide and secure essential functionality (sessions, CSRF tokens, secure forms).
• Enable interactive features such as the on-site chat widget (third-party).
• Protect the site from abuse and spam (Google reCAPTCHA uses cookies for bot detection).
• Measure and analyze site usage to improve UX and services.
• Potentially support future features — we may introduce new cookies as the service evolves.

Examples of cookies used

PHP session / CSRF cookie: used to maintain secure sessions and validate form submissions. Required for booking flows and account-related actions.

Chat widget cookies: set by the chat provider to enable chat history, visitor identification (for the widget), and widget preferences.

Google reCAPTCHA: places cookies to help determine whether interactions are performed by humans or bots; see Google's Privacy Policy and documentation for details.

Managing and disabling cookies

Most browsers allow you to manage cookie preferences (block, delete, or accept cookies). If you disable strictly necessary cookies, some parts of the site (booking forms, secure actions, CSRF-protected endpoints) may not work correctly.

For browser-specific instructions, please refer to your browser's help pages. To control third-party cookies (for example those from the chat widget or Google services), check the third party's cookie/settings pages.

Consent and cookie banner

Where required by law, we will display a cookie banner asking for your consent for non-essential cookies (analytics, marketing, etc.). You can change your preferences at any time via your browser settings or, if available, the cookie settings link on the site.

Third-party cookies

Some features embed content or services provided by third parties (chat widgets, analytics providers, security tools). These third parties may set cookies and collect information according to their own privacy and cookie policies. We recommend reviewing the privacy notices of those services for more detail.

Future cookies

As SmoothieTrip evolves, we may introduce new cookies for additional features or integrations. We will update this Cookies Policy to reflect any material changes and publish the revised "Last updated" date.

Contact us

If you have questions about our use of cookies or would like assistance with cookie preferences, contact us: help@smoothietrip.com

Note: This Cookies Policy is part of our broader privacy approach. For information about how we collect and use personal data beyond cookies, see our Privacy Policy.