Privacy Policy

Last updated: 5 September 2025

SmoothieTrip ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website smoothietrip.com and related services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, billing details, and preferences you provide when filling out our forms or booking services.
  • Usage Data: Information about how you interact with our website (IP address, browser type, pages visited, time spent).
  • Cookies and Tracking: We may use cookies or similar technologies to enhance your browsing experience.

2. How We Use Your Information

  • To provide, personalize, and arrange romantic experiences tailored to your preferences.
  • To communicate with you about bookings, updates, and customer support.
  • To process payments securely.
  • To improve our website, services, and user experience.
  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With trusted partners and service providers who help us organize your experience (restaurants, venues, transport providers, etc.), strictly for the purpose of fulfilling your booking.
  • When required by law, regulation, or legal process.
  • In case of business transfer (merger, acquisition, or sale of assets).

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of online transmission or storage is 100% secure.

5. International Data Transfers

Since SmoothieTrip serves clients worldwide, your personal information may be transferred and stored in countries outside your residence. We ensure such transfers comply with applicable data protection laws.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.
  • Restrict or object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • File a complaint with a data protection authority.

To exercise these rights, please contact us at help@smoothietrip.com.

7. Retention of Data

We keep your personal data only as long as necessary to provide our services and comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: help@smoothietrip.com